Blogs about mental health

Discover information, guidance and useful downloads to help you understand areas of mental health in the workplace and what you need to prioritise and promote positive wellbeing.

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Call Handling For Managers Mental health Mental health & wellbeing Mental health awareness Mental Health Champion Mental wellbeing Resilience Stress

Call Handling

How to deal with difficult customers on the phone

This blog looks at how to deal with difficult customers and some techniques that can be used when dealing with difficult customers on the phone.

Resilience

How to build resilience in a team in six steps

Learn how to build resilience in a team to promote a supportive environment and allow your team to adapt and thrive in the face of challenges.

Resilience

5 tips on how to create a positive mindset in your team

A positive mindset within a team can help them to remain productive, motivate other team members and ultimately achieve organisational objectives.

For Managers

Importance of supporting your own mental health when supporting others

This blog highlights the importance of supporting employees your own mental health when supporting others.

Mental Health Champion

What does it mean to be a British Red Cross Mental Health Champion?

Our Mental Health Champions are trained to offer help and support to colleagues and to promote mental health awareness.

For Managers

How to build a supportive hybrid work environment

Learn top tips for managers on how to build and maintain a supportive hybrid working environment and best nurture employee wellbeing.

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